Frequently Asked Questions

How can I shop from https://shop.akalbatu.com?

Shopping is very easy at shop.akalbatu.com! Just follow these steps:
Use the menu or the search feature and find the product you want to buy.
We are sure you will find the product you are looking for :)
If you are looking for a specific product, you can sort the products according to different criteria (collections, price low to high, price high to low, etc.) using filters (color, size).
Did you find what you were looking for? Select and add products to your cart. After adding the products to your cart, click "Proceed to Checkout".
We recommend that you create a New Member Registration while processing your order, as it facilitates the tracking of your order. However, you can also complete your order by entering your basic contact information (name, surname, e-mail and phone number).
Choose the shipping method from among the different options to suit your needs.
Choose a payment method to complete the transaction.
Are they all ok? You can now confirm your order. Your order will be in your hands shortly!
Note that once your order is complete, you will receive a confirmation email with your shopping summary.

Why should I become a member?
We invite you to become a member of our system in order to establish closer relations with you and to offer safer and faster shopping opportunities.

In this way, you will have the opportunity to be informed first and foremost about e-bulletins, campaigns and discount announcements prepared for you.


What should I do if I forget my password?

If you forget the password you used for login, it is sufficient to click on the "Forgot Password" option on the "Login" page and write your e-mail address that you used during your subscription to shop.akalbatu.com in the section that opens. After a short time, your password will be automatically sent to your registered e-mail address.